FREQUENTLY ASKED QUESTIONS

We've answered some of the questions we're asked most often. If you can't find what you're looking for, just get in touch and we'll be happy to help.

How can we help?

FAQ

Choosing Your Coffee

Which coffee should I choose?

Espresso Wings is a great place to start if you're unsure. It's our house blend and is smooth, balanced and easy to enjoy every day.

Do you sell whole bean or ground coffee?

All of our coffees are available as either whole beans or freshly ground to order.

Do you sell decaf coffee?

Yes. Our Mexican Organic Decaf is full of flavour without the caffeine.

Orders & Delivery

When will my order be dispatched?

Orders are usually roasted, packed and dispatched within 1–2 working days.

How much does delivery cost?

Delivery is £4.50 on orders under £35 and free on orders over £35.

Coffee Subscriptions

Can I subscribe to my favourite coffee?

Yes. Choose your preferred coffee and delivery frequency, then pause, skip or cancel whenever you like.

Wholesale

Do you supply cafés and businesses?

Yes. Visit our Wholesale Coffee page or get in touch to discuss your requirements.

Returns

Can I return my coffee?

Because our coffee is roasted fresh, we can't accept returns of opened bags unless there's a fault. Full details are available on our Returns & Refunds page.

About 172 Coffee Roasters

Where do you roast your coffee?

Every batch is hand roasted in Godalming, Surrey.

Contact Us

How can I get in touch?

Please get in touch using the details below and we'll be happy to help.

Email: info@172coffeeroasters.co.uk
Phone:
07771 253768

Get in touch

Have questions about your order, or a general enquiry?