At 172 Coffee Roasters, operated by South Downs Coffee Co. Ltd, we use cookies and similar tracking technologies to enhance your browsing experience, provide essential website functionality and understand how visitors interact with our website. This Cookies Policy explains what cookies are, how we use them and the choices available to you.
1. What Are Cookies?
Cookies are small text files stored on your device, such as a computer, mobile phone or tablet, when you visit a website. They help websites remember information about your visit, such as your preferences, shopping basket contents and login status, to improve your experience.
2. How We Use Cookies
We use cookies on our website for the following purposes:
a) Essential Cookies
These cookies are necessary for our website to function properly. They support features such as secure login, shopping basket functionality, checkout, payment processing and customer account management.
Our website is powered by Shopify, which uses essential cookies to provide core e-commerce functionality.
b) Performance and Analytics Cookies
We may use analytics services, including Google Analytics, to collect information about how visitors use our website. This helps us understand website performance, identify areas for improvement and provide a better customer experience.
c) Functionality Cookies
These cookies remember choices you make, such as your language, region or account preferences, to provide a more personalised experience.
d) Advertising and Retargeting Cookies
We may use advertising cookies from third-party services, such as Google Ads or Meta, to display relevant advertising, measure campaign performance and understand how visitors respond to our marketing.
3. Third-Party Services That Use Cookies
We may use third-party services including:
- Shopify
- Google Analytics
- Google Ads
- Meta Pixel
- Klaviyo
- Subscription and payment service providers
These services may place cookies or similar technologies on your device in accordance with their own privacy and cookie policies.
4. Your Cookie Choices
When you first visit our website, you will be shown a cookie consent banner that allows you to accept or decline non-essential cookies.
You can update your cookie preferences at any time through the cookie consent settings available on our website. You can also manage or disable cookies through your browser settings.
Please note that disabling essential cookies may affect the functionality of certain parts of the website, including the shopping basket, customer accounts and checkout.
5. Changes to This Policy
We may update this Cookies Policy occasionally to reflect changes to our website, services or legal obligations. Any updates will be published on this page with a revised effective date.
6. Contact Us
If you have any questions about our use of cookies or this policy, please contact:
South Downs Coffee Co. Ltd
Trading as 172 Coffee Roasters
Registered Office: 20 Wenlock Road, London, England, N1 7GU
Trading and Returns Address: 172 Thursley Road, Elstead, Godalming, GU8 6DH
Phone: 07771 253768
Email: info@172coffeeroasters.co.uk
