Shipping Policy
Shipping
We currently deliver throughout the United Kingdom.
If you're interested in ordering from outside the UK, please get in touch before placing your order and we'll see what options are available.
Delivery Charges
- Free UK delivery on orders over £35
- £4.50 delivery on orders under £35
Delivery charges are shown at checkout before you complete your purchase.
Order Processing
We roast and dispatch orders as quickly as possible.
Orders are usually processed within 1–2 working days. During particularly busy periods, this may take a little longer, but we'll always do our best to get your coffee to you as soon as we can.
Delivery Times
Once dispatched, most UK orders arrive within 1–3 working days.
Delivery times are estimates and may occasionally vary depending on your location or the courier.
Tracking
Where available, you'll receive tracking information once your order has been dispatched.
Damaged or Incorrect Orders
Please check your order as soon as it arrives.
If your order is damaged, faulty or you've received the wrong item, please contact us within 7 days of delivery so we can put things right as quickly as possible.
Including your order number and a few photos (where applicable) will help us resolve the issue faster.
Shipping Delays
While we work with trusted delivery partners, delays can occasionally happen that are outside our control.
If your order hasn't arrived when expected, please get in touch and we'll do everything we can to help.
Contact Us
If you have any questions about delivery, shipping times, or charges please get in touch:
Email: info@172coffeeroasters.co.uk
Phone: 07771 253768
